Privacy notice

Personal Information

Crystal Balls complies with the requirements of the Data Protection Act 1998.

Crystal Balls will only collect the Customer’s personal information for legitimate business purposes and will maintain appropriate safeguards to ensure the security and privacy of that information.

Crystal Balls will not disclose the Customer’s personal information to any third party, with the exception of law enforcement agencies and as part of the order fulfillment process (transaction handling company and order delivery company). In this case, the third party will not disclose details to any additional parties.

Customers may request details of what personal information Crystal Balls holds about them, in accordance with the Data Protection Act 1998. To request this information, please email sales@crystal-balls.co.uk

Use of Cookies

Crystal Balls reserves the right to use technology to track the behaviour patterns of Customers to the website.

Crystal Balls uses both session cookies and persistent cookies on this website. Session cookies are erased from the Customer’s computer when the browser is closed. Persistent cookies remain on the Customer’s computer until they expire or are deleted.

Crystal Balls uses cookies for essential operations (such as keeping Customers logged in and storing items in the shopping cart) and to track the behaviour patterns of Customers to this website.

All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on the browser which determines how to deal with cookies.

Please note that should Customers choose to decline cookies, their experience on our website will be greatly restricted.

In addition, when Customers visit a page with content embedded from, for example, YouTube, the Customer may be presented with cookies from these websites. Crystal Balls does not control the dissemination of these cookies. Customers should check the third party websites for more information about these.

Marketing and Statistics

By ordering from or registering with Crystal Balls, the Customer is agreeing to be emailed by Crystal Balls with information about future products, offers and events. Should the Customer not wish to receive this information, they should contact Crystal Balls by email at sales@crystal-balls.co.uk and ask to be removed from the list.

Crystal Balls may provide aggregate statistics about Customers, sales, traffic patterns or other related website information to third parties, but this information will not contain any individual Customer details.

Customer’s Consent

By using this website, the Customer signifies their agreement to the Crystal Balls Privacy Policy.

If you do not agree with this policy, please do not use this website.

Crystal Balls reserves, under sole discretion, the right to change this Policy at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts the Policy as it is written here. The Customer should check this document regularly.